Frequently asked questions

When will my order be delivered?

Delivery time depends on the country that the order needs to be sent to. Orders that are sent to The Netherlands, will most likely be delivered withing 2 days. For the expected time of delivery on your order, feel free to contact Drunens Ruiterhuis via

When will my order be ready to be picked up?

If you choose 'Pick up in store' instead of 'delivery', the order will be ready for you to pick up in the store, right after the order is placed. Orders can be picked up within 30 days. 

Is it possible to return my ordered products?

A return form is sent with every order, to make it as easy as possible for you to return a package. The adres can be written or posted on the box. Make sure to return the products in the original packaging, and unused! The box can be brought to any postal office, and sent to Drunens Ruiterhuis. For further information about the return proces, please contact the store.